suertres Terms and Conditions
Last updated: June 2025
Please read these Terms and Conditions carefully before using suertres. By accessing or creating an account on our platform, you agree to be bound by the rules set out below. If you do not agree with any part of these terms, please do not use this platform.
1. Acceptance of These Terms
By registering an account, logging in, or otherwise using any part of the suertres platform (including the website at suertres.org, game lobby, sportsbook, and all related features), you confirm that you have read, understood, and agree to be legally bound by these Terms and Conditions, as well as any additional policies referenced herein — including our Privacy Policy and Responsible Gaming guidelines.
These terms constitute a binding agreement between you ("the User") and suertres. If you are using this platform on behalf of another person, you represent that you have the authority to bind that person to these terms.
Continued use of the platform following any modification to these terms shall constitute acceptance of the revised terms.
2. Eligibility and Age Requirements
Access to suertres is strictly limited to individuals who meet all of the following criteria:
- You are at least 18 years of age. Underage gaming is prohibited and any account found to belong to a minor will be immediately closed and any balance forfeited in accordance with applicable law.
- You are not located in a jurisdiction where online gaming is prohibited under local or national law.
- You are accessing the platform as an individual for personal entertainment purposes, not on behalf of a business, syndicate, or third party without prior written consent.
- You are not a current employee, contractor, or immediate family member of suertres or any associated company.
suertres reserves the right to request proof of age and identity at any time. Failure to provide satisfactory documentation may result in account suspension pending verification.
3. Account Registration and Security
Each user may only hold one active account on suertres. Creating duplicate or multiple accounts is prohibited and may result in suspension of all associated accounts and forfeiture of any balances.
When registering, you agree to:
- Provide accurate, current, and complete information as required during the registration process.
- Keep your account credentials — including your password — confidential and not share them with any other person.
- Notify suertres immediately if you suspect unauthorized access to your account.
- Accept full responsibility for all activity that occurs under your account credentials.
suertres will never ask for your password via email or chat. Any communication requesting your password should be treated as fraudulent and reported to us immediately. We apply standard security measures to protect account data, but we cannot guarantee absolute security in all circumstances.
4. User Obligations and Platform Usage Rules
All users of suertres are expected to engage with the platform in good faith and in compliance with these terms. You agree not to:
- Use the platform for any unlawful purpose or in violation of any applicable Philippine law or regulation.
- Attempt to manipulate game outcomes, exploit software vulnerabilities, or use automated tools, bots, or scripts to interact with the platform.
- Engage in collusion, match-fixing, or any form of fraudulent activity on the sportsbook or any other game category.
- Use the platform for money laundering or any financial crime.
- Harass, threaten, or abuse other users or suertres staff through any available communication channel.
- Reproduce, distribute, or commercially exploit any content from the platform without express written permission.
Violations of these obligations may result in immediate account suspension or permanent closure, witholding of pending funds pending investigation, and reporting to relevant authorities where required by law.
5. Payments, Transactions, and Currency
All financial transactions on suertres — including deposits, bets, and withdrawals — are conducted in Philippine Peso (₱ / PHP). Amounts displayed on the platform are in PHP unless explicitly stated otherwise.
Key payment terms include:
- Deposits must be made through the payment methods supported by the platform at the time of transaction. Minimum and maximum deposit limits may apply and are subject to change.
- Withdrawal requests will be processed within the timeframes stated in ourFAQ. Processing times may vary depending on the payment method selected.
- Funds in your account are held for gaming purposes only and do not earn interest.
- suertres is not responsible for any fees charged by third-party payment providers in connection with deposits or withdrawals.
- Suspicious or potentially fraudulent transactions may be held for review. In such cases, additional verification may be required before processing is completed.
Any winings are subject to applicable taxes as required under Philippine law. It is your responsibility to declare and comply with your own tax obligations.
6. Limitation of Liability
To the fullest extent permitted under applicable law, suertres and its affiliates, officers, directors, and staff shall not be liable for:
- Any loss of funds resulting from gaming activity, including losses on sports bets, slot games, live casino, or fish games. Gaming involves inherent financial risk and suertres does not guarantee any outcome or return.
- Service interruptions, technical errors, or downtime caused by factors outside our reasonable control, including network failures, third-party service disruptions, or force majeure events.
- Unauthorized access to your account where such access results from your failure to maintain the security of your credentials.
- Indirect, incidental, or consequential damages arising from your use of or inability to access the platform.
Our total aggregate liability to any user, where liability does arise, shall not exceed the amount deposited by that user in the 30 days preceding the relevant incident.
7. Account Suspension and Closure
suertres reserves the right to suspend, restrict, or permanently close any user account at its discretion, including but not limited to circumstances where:
- A breach of these Terms and Conditions has been identified or is reasonably suspected.
- Fraudulent activity, bonus abuse, or exploitation of a platform error is detected.
- The account has been inactive for an extended period of time.
- Requested identity or age verification documents have not been provided within the required timeframe.
- A self-exclusion or responsible gaming restriction has been requested by the account holder.
Where an account is closed due to a breach of these terms, any remaining balance may be forfeited depending on the nature of the breach. In cases of voluntary closure with no outstanding violations, suertres will process any remaining eligible balance in accordance with standard withdrawal procedures.
8. Intellectual Property and Third-Party Links
All content on the suertres platform — including but not limited to text, graphics, logos, game interfaces, and software — is the property of suertres or its licensed content providers. You may not copy, reproduce, distribute, or create derivative works from any platform content without prior written consent.
The suertres name, logo, and all associated brand identifiers are proprietary and may not be used in any context without explicit authorization.
The platform may contain links or references to third-party services, including payment processors or game providers. suertres is not responsible for the content, practices, or policies of any third-party site or service. Accessing third-party services is done at your own risk, and we encourage you to review their terms and privacy policies independently.
9. Changes to These Terms and Governing Law
suertres reserves the right to update, amend, or replace these Terms and Conditions at any time. When changes are made, we will update the "Last updated" date at the top of this page. We may also notify registered users through the platform or via email where changes are significant.
Your continued use of the platform after any such changes constitutes your acceptance of the revised terms. If you do not agree with the updated terms, you should discontinue use of the platform and may request account closure.
These Terms and Conditions are governed by and construed in accordance with the laws of the Republic of the Philippines. Any disputes arising in connection with these terms or your use of the suertres platform shall be subject to the exclusive jurisdiction of Philippine courts, unless otherwise required by applicable law.
If you have questions about these terms, you can reach our support team through the account help section or visit our FAQ page for guidance on common policy topics.
Questions About These Terms?
Our FAQ covers most common policy questions. If you're ready to get started, create your account on suertres today.